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Accessibility Statement

Circle Products GmbH

Introduction

At Coffee Circle, we are more than just coffee roasters; we are a Berlin-based company deeply committed to crafting exceptional specialty coffee while fostering a positive and sustainable impact at its origins. We work directly with farmers, promoting fair practices and investing in projects that benefit local communities. As part of our commitment to creating a positive impact, we firmly believe in ensuring digital accessibility for all users, including those with disabilities.

We strive to make our online platform, coffeecircle.com, an inclusive and user-friendly experience for everyone. We are continuously working to improve its accessibility in line with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and other relevant best practices. Furthermore, we are actively working towards compliance with EN 301 549, the harmonized European standard for ICT accessibility, which supports the upcoming European Accessibility Act (EAA).

Our Ongoing Commitment to Accessibility

We view accessibility as an integral part of our user experience and are actively working to make coffeecircle.com as inclusive as possible. Our ongoing efforts include:

  • Adherence to Standards: Striving to design and develop our website in line with WCAG 2.2 Level AA guidelines and the requirements of EN 301 549.
  • Semantic and Structured Content: Utilizing semantic HTML to ensure content is logically structured and easily understood by assistive technologies like screen readers.
  • Image Alternatives: Providing meaningful alternative text for all images and other non-textual elements, enabling users who cannot see them to understand their purpose.
  • Keyboard Functionality: Ensuring that all interactive elements and website features can be navigated effectively using a keyboard alone.
  • Color and Contrast: Maintaining sufficient color contrast between text and backgrounds to enhance readability for users with visual impairments.
  • Clear Navigation: Implementing a consistent and intuitive navigation structure to help all users find the information they need easily.
  • Form Accessibility: Designing accessible forms with clear labels, instructions, and error feedback to ensure usability for everyone.
  • Scalable Text: Enabling users to adjust text size without loss of content or functionality.
  • Regular Audits: Conducting ongoing accessibility audits to identify areas for improvement and ensure our website remains accessible over time.
  • Training and Awareness: Educating our team on accessibility best practices to ensure that accessibility is considered throughout our design and development processes.

Non-accessible content

We are aware that some parts of coffeecircle.com currently present accessibility challenges, as identified through our accessibility evaluations. These areas include:

  • Decorative images may be inadvertently conveyed to assistive technologies.
  • Ongoing work to improve the descriptive alternative text for our product images.
  • Video content where captions may not yet be available.
  • Occasions where heading elements may not be structured in a fully hierarchical manner.
  • Functionality that may not be entirely optimized for screen reader compatibility.
  • Potential impacts on the presentation or functionality of content when text is scaled up to 200%.

For information regarding the accessibility of the Shopify Checkout, please refer to the Shopify Checkout Accessibility Statement: https://www.shopify.com/accessibility/vpat-checkout.

Conformance Status

We are actively working towards achieving full conformance with WCAG 2.2 Level AA and the relevant aspects of EN 301 549. While we are making significant progress, we recognize that some areas of our website may not yet be fully accessible. We are committed to addressing these areas and continuously improving the accessibility of coffeecircle.com.

Contact Information

For any accessibility-related inquiries or feedback, please contact us at:

Please let us know which page and which function you encountered barriers on. Simply copy the link from your browser’s address bar. We appreciate you bringing any issues to our attention and will do our utmost to address them promptly and effectively.

Arbitration Body

If you do not receive satisfactory responses to notifications or accessibility requests, you can contact the Arbitration Body. The Arbitration Body will assist you in asserting your rights.

Information on Arbitration Body (BGG Arbitration Body)

For disputes related to the Behindertengleichstellungsgesetz (BGG – Disability Equality Act), which the BFSG is closely related to, the designated arbitration body is:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen

Date of Statement

This statement was last updated on 25.06.2025. We will regularly review and update this statement to reflect our ongoing commitment to accessibility and any new developments.

We are committed to ongoing improvement. However, if you experience difficulties accessing certain content or features, please contact us, and we will strive to provide you with the necessary information or service through alternative means.