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Shipping Terms – Germany

Shipping Costs

For deliveries within Germany we charge a shipping fee of €4.90. For orders of €39.00 or more, shipping is free of charge.

We adjusted the delivery costs. Here you can find out why – in German only.

From our online shop at coffeecircle.com/en, we are currently only able to deliver to delivery addresses in the following countries:
Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Isle of Man, Italy, Japan, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus.

For delivery to delivery addresses outside of Germany, we charge a shipping fee of €11.90. Shipping is free for orders of €100.00 or more.

If you would like your order shipped to Austria or Switzerland, then please use the respective shop:

Delivery time and tracking

We ship your orders with our service partner DHL. For deliveries within Germany, DHL delivers your parcel within 1-3 days. Deliveries to other European and non-European countries can take up to 7 days, depending on the country. Orders placed on weekends and holidays are shipped on the next working day. All of our products are readily available unless otherwise stated on the product page. If we have any problems with the delivery of your order, we will inform you immediately and do everything we can to process the order as quickly as possible. After we have delivered the package to DHL, you will receive a tracking code that you can use to track the status of your shipment at any time. All shipments are insured up to a value of €500.00.

Shipping to packing stations and post offices in Germany

In Germany you have the option to have your ordered goods delivered directly to a DHL packing station or postal branch. Your benefit: Instead of having to receive the delivery in person, you can pick up your parcel at your convenience from the pack station or post office of your choice. DHL will inform you by email or text message as soon as your delivery is ready for collection. There are no additional costs for you.

Please register in advance on this Deutsche Post webpage in order to use the pack station / postal branch service.

Returns

All information about returns can be found here.

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