Prepayment (only in DE)
If you pay in advance, we will ship your order as soon as we receive your bank transfer. During the ordering process you will be provided with the bank transfer details, which you can note down. Our payment service provider Adyen will also send you an email with the transfer details at the end of the ordering process.
After placing your order, please transfer the invoice amount to the account of our payment service provider Adyen. Make sure to always quote the reference number as the reason for payment, as this is required to correctly assign the bank transfer to your order. A bank transfer usually takes two working days.
If you can’t find the bank transfer details with your reference number, please send us a short email with your name or order number to firstname.lastname@example.org. Many thanks!
Paypal is a very convenient payment method that allows you to make all Internet purchases with just a few clicks. All orders through PayPal are moreover insured up to 500 Euro. If you have not yet used this service, you can create a PayPal account during the checkout process. In the case of payment through PayPal, we will ship your order as soon as possible.
For credit card payments, the security of your data is our top priority. The legal requirements for credit card payments are very high in terms of security, therefore we process the payment through our service provider Adyen. At the end of the order process, you will enter your credit card and verification number on an Adyen page, after which the payment will be processed. Your data will be deleted immediately thereafter. Just a few seconds later we can begin processing your order.
Sofortüberweisung is the direct transfer scheme of Payment Network AG. It is a new and intelligent online banking payment method with TÜV-certified transaction security. When you select this payment option, Sofortüberweisung provides you with a secure payment form directly in your online bank account. After a successful transaction, we will ship your order as soon as possible.
SEPA Direct Debit
We currently only offer this payment method for subscription orders. With SEPA direct debit, the invoice amount for your order is automatically debited from your specified account. The payment data is secure and encrypted, and is stored only by our payment service provider Adyen.
For Customers from the Netherlands we offer additionally iDEAL as payment method. The payment data is secure and encrypted, and is stored only by our payment service provider Adyen.
Do you have a gift voucher that you would like to use for your order? You can redeem the voucher in your shopping cart. If the voucher does not cover the entire invoice amount, you can select one of the above payment methods to pay the difference. Should the voucher have a higher balance than the value of your current order, the remaining value will of course be retained for future purchases. You can then redeem the remaining balance with your next order by entering the code again in the shopping cart.